What is a refurbished Machine?
Here at TimberPro, we believe in quality. All machines that we send out are brand new. But every once in a while, we get machines sent back for the following reasons.
Sometimes the customer changes their mind – we refer to this as a remorse return. This machine comes back to us unused and in a sellable condition, but perhaps a chain has been opened from the packet, or the box has labels on it or scuffs from transit which in no way affects the product inside, however as the box is marked it cannot be sold as brand new.
We also receive machines that we repair under warranty. These machines are fully serviced, repaired, tested and cleaned and are in full working order. These machines are in a condition that could be described as being used once. So there would be minor external marks as from a single use.
We offer these at a reduced price in order to offer our customers an alternative to a new machine. These machines have a 6 month warranty and will support you fully after the warranty is expired as always.
Please note that all refurbished machines will be tested and tuned on the day of dispatch by our engineer.